TERMS

TERMS AND CONDITIONS FOR SALES AND RESERVATIONS (e-commerce)

RESERVATION:

Should be made no later than 45 days prior to departure to guarantee the departures of your choice. Reservations less than 45 days will be accepted with full payment.

INDEPENDENT TRAVEL RESERVATIONS:

Request should be made at least 60 days prior to departure.

DEPOSIT:

For all tour bookings, including independent travel arrangements, at least a credit card information is needed (Name on Card, Card Number and Card expiration date) or incase of absance of a credit card a deposit of %25 per person is required. Deposits must be received within seven days of reservations, which will be confirmed only upon receipt of the required deposit by Cherokee Tourism and Travel

PAYMENT:

All payments must be made in US Dollars. If returned unpaid within 30 days before departure, the reservation may be cancelled. Payments can be made by wire transfer to Cherokee Tourism and Travel account or by safe (SSL) Credit card internet Online Payments through our web site. Payments by credit cards will be applicable 45 days before departure with the authorisation of the amount and the amount will be captured 30 days before departure after your confirmation to our Proformo Invoice. Less than 30 days before departure reservations due to your confirmation our Proformo Invoice the amount will be captured.

CHILD DISCOUNTS:

Children under 12 years of age sharing their parents` room receive a discount of %15 off the per-person double occupancy rate.

CANCELLATION:

A non-refundable $100 per person cancellation fee applies to all booking under deposit. If a booking is cancelled more than 31 days prior to departure, full payment is refunded. If a booking is cancelled between 30-15 days prior to departure, a cancellation fee of %25 of total price per person applies. For cancellation made 14-8 days prior to departure, a cancellation fee of %50 of total price per person applies. No refund is possible for cancellation-received seven days or less prior to commencement of tours, or for those who fail to participate in tours. In case of proven excuses such as Force Major, Acts of God, Doctor's Report full refund may apply except for cancellations one day before or departure date . Therefore, it is strongly recommended that trip cancellation insurance to be purchased. %100 cancellation fee applies for the reservation cancellations of blue voyage trips or %50 cancellation fee applies for cabin charter reservations less then 45 days prior to departure. No refunds will be applied for the cancellations less then 30 days prior to departure for cabin charter reservations. Group Travel Reservation (15+ people) cancellations are N/A

RESERVATION CHANGES:

Request for changing received in writing 31 days or more before departure will be honoured, The reservation changements during 30 days and less before departure are subject to an administrative fee of $50 per person.

REFUND FOR UNUSED ARRANGEMENTS:

There will be no refund for any tour service not used.

DOCUMENTS:

Your final documents , Invoice ,vouchers , including final itinerary, air tickets (if you purchased an air/land package) and general information will be forwarded (E-mail/Fax/Post) approximately 3 weeks prior to departure.

AIR TICKETS:

If you have purchased a land only package in conjunction with a published airfare, cancellation penalties, up to the full cost of the air ticket, may apply. Please check with your Travel Agent.

PASSPORTS, VISAS:

All citizens traveling overseas require valid passports, valid for the duration of your trip. Your travel agent may assist you in obtaining a passport and visa. All passengers are responsible for obtaining all necessary visas and other travel documents. Please also remember to check your visas, since some visas are issued with specific travel dates.

Nationals of the following countries can enter Turkey with a valid passport; a tourist visa is not required:

A. Up to three months:

Germany, Argentina, Barbados, Denmark, Morocco, Fiji, Finland, France, South Korea, Iran, Switzerland, Iceland, Jamaica, Japan, Turkish Republic of Northern Cyprus, Liechtenstein, Luxemburg, Malaysia, Monaco, San Marino, Singapore, Chile, Trinidad, Tobago, Tunisia, Vatican City, New Zealand, Greece, Ecuador, Sweden, Bolivia, El Salvador, Hong Kong Special Administrative Region (only passports of Hong Kong Special Administrative Region), Israel, Uruguay

B. Up to two months:

Croatia, Romania, Bosnia - Herzegovina, Macedonia

C. Up to one month:

Kazakhistan, Kyrgyzistan, Costa Rica, Kazakstan, Kyrgyzstan

Nationals of the following countries require a visa:

A. Up to three months:

Nationals of Austria, Australia, Belgium, Canada, United Kingdom, Ireland, Spain, Italy, Portugal, Brazil, Holland, Malta, United States of America can obtain a sticker visa at the border.

B. Up to two months:

Albania, Belarus, Russia, Ukraine can obtain a sticker visa at border gates.

C. Up to one month:

Hungary, Poland, Slovakia, Lithuania, Latvia, Estonia, Azerbaijan, Armenia, Greek Cypriot Administration, Jordan, Moldova, Norway, Serbia and Montenegro, Tajikistan, Turkmenistan can obtain a sticker visa at border gates.

D. Up to fifteen days:

Georgia

E. Miscellaneous:

Nationals of all other countries require a visa, which can be obtained from the nearest Turkish Embassy or Consulate.

TRAVEL INSURANCE:

We strongly recommend that you obtain travel insurance. Policies are available to cover loss or damage to your luggage, medical needs certain travel-related accidents and expenses if you must cancel your trip, consult your travel agent.

AIRLINE CLAUSES:

The airlines concerned and their agents and affiliates are not to be held responsible for any act, ambition, or event during the time passengers are not on board their aircraft. The passenger ticket in use by said airlines, when issued will constitute the sole contract between the airlines and purchaser of these tickets and/or passengers. These tours may be sold in conjunction with the services of any IATA airline. The carriers concerned are to be held responsible for any act, omission, or events during the time passengers are not on board their conveyances. The airline passenger tickets, when issued, shall be the sole contract between the airline and buyer of these tickets.

TOUR PRICE INCLUDES:

Professional Tour Manager:

Your friendly, knowledgeable tour manager accompanies you for the complete surface itinerary and any on-tour cruises or flights. Your tour manager is there to take the worries out of your holiday.

Accommodation:

Cherokee tour uses many world famous hotels. All hotel rooms have private bathroom and showers. Some of our tours visit small towns with only simply hotels, which are best available. Though simple, these hotels are still new and comfortable, with private bathrooms, restaurants, etc. Listed hotels of the tour programs may be changed due to the availability and unexpected changes of the itinerary with the same or upper category hotels where available.

Meals:

Most meals are included in your vacation price. You can have a full breakfast for the Continental style. Meals are a la carte where possible, but some will offer choice from a pre-planned menu. Regional cuisines are often featured at special lunch and dinner parties. Tour or activity prices indicate meal plans such as Half Board (Breakfast+Dinner), Full Board (Breakfast + lunch + dinner), Bed & Breakfast

Transportation:

All surface transportation while on tour is included whether by coach or cruise. Some tours may include domestic air transportation.

Hotel/Airport Transfers:

We urge you to use our recommended flights for which transfers are provided. If you arrive earlier, you may wait for the transfer.

Luggage Handling:

Handling if two pieces of normal sized luggage is included on internal tours. (32kg.) If you wish, you can carry a flight bag with you. Be sure to have luggage insurance.

Other Services:

Also included a selected entertainment, special events, sightseeing excursions, Entrance fees, and local guides, service charges and VAT which is currently %18 - %25, any changes in the tax ratio will be reflected to the rates without prior notice.

SINGLE TRAVELERS

Rooms:

Hotel accommodations are based on two people sharing a twin bedroom. We have to charge a supplement for single travellers to cover the hotel single room rate. Some hotels have specific rooms for singles, which may be smaller and not as well located.

Share room:

We offer assistance in arranging room shares, but cannot guarantee that one will be available.

PACKAGE & GUARANTEED DEPARTURE TOURS:

For Guaranteed tour departures there is no minimum participant requirements but for package tours minimum of 20 participants required.

SIGHTSEEING & EXCURSIONS:

Sightseeing and excursions are outlined in each itinerary. All entrance fees to places of interest visited are included, English, German, French, Italian, Spanish-speaking and other major world languages professional tour managers accompany each group.

CHILDREN POLICY:

Generally children under 5 years of age are not accepted to the activities in order not to disturb the other participants. Children under the age 18 can't participate in the activity unaccompanied by an adult. This procedure is an international base rule, which indicates the frontier of acceptance as a self-driven person in the eyes of the public law. Persons under the age 18 cannot be accepted as a tour member unless he or she is traveling with his or her elders.

TRAVEL DOCUMENTS & SMOKING POLICY:

Customer is generally required to take the valid visas of the countries, which will be visited because visa requirements are restricted under the national laws of the countries. The operator can't accept the responsibility but visa procedure services can be provided with a required fee. A valid passport is also required for the customer. There is no smoking while in vehicles operated by Cherokee Tourism and Travel. Frequent stops are made so that smoking breaks may be taken outside vehicles.

RESPONSIBILITY:

Cherokee Tourism and Travel acts solely in its capacity as marketing agent on behalf of its principles, Cherokee Tourism of Travel Guniz Sokak No:29 Kavaklidere 06700, Ankara, Turkey. Cherokee Tourism and Travel shall not be held responsible for any wrongful or negligent act or omission by any supplier or other party not directly owned or controlled by Cherokee Tourism and Travel or by the failure of any equipment operated by any such supplier or other party. Cherokee Tourism and Travel shall not be liable for any loss, injury, or damage to person, property or otherwise, in connection with any accommodations, transportations or other services, resulting directly or indirectly for any acts of God, dangers incident to the sea, fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, hostilities, civil disturbances, strikes, riots, theft, pilferage's, epidemics, quarantines, medical or customs regulations, defaults, delays or cancellations of or any changes to itineraries or schedules, or from any causes resulting from insufficient or improperly issued passports, visas or other documents. Neither Cherokee Tourism and Travel nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes. Cherokee Tourism and Travel's responsibility to passengers carried in vehicles and air craft for transfers and excursions and tour is governed by the laws of the respective countries in which the tours take place and no other country. All claims are subject only to the jurisdiction of the courts of the country in which the cause of action arises. The right is reserved the substitute hotels and cruises ships and to alter itineraries. The right is also reserved to cancel the tour prior to departure. If any tour is cancelled prior tops the passengers' joining the tour, Cherokee Tourism and Travel is liable for a refund of Monies received by Cherokee Tourism and Travel. Cherokee Tourism and Travel is neither responsible nor liable for defaults of those not directly under the control of Cherokee Tourism and Travel. The traveler assumes complete and full responsibility for, and hereby Releases Cherokee Tourism and Travel from, any duty of checking and verifying and all passport, visa, vaccination or other entry requirements for each destination, and all safety and security condition during the length of the proposed travel. By embarking on his/her travel, the traveler voluntarily assumes all risks involved such travel, whether expected or unexpected. The traveler is hereby warned of the aforementioned risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and is advised to obtain appropriate insurance coverage against them, which is available at extra cost throughout any travel agency. Complaints about service (s) should be addressed to Cherokee Tourism and Travel Guniz Sokak No:29 06700 Kavaklidere-Ankara-Turkey in written not later then 10 days of completion of service (s).
Photos used in this page are gathered from the archives of Turkish Ministry of Tourism.

Rules And Regulations

For Cherokee Tourism and Travel Internet World Wide Web Site Cherokee Tourism and Travel (CK Tourism Co. Ltd), its subsidiaries and affiliates ("Cherokee Tourism and Travel") requires that all the visitors to our site on the World Wide Web (the "Site") adhere to the following rules and regulations. By accessing the Site you indicate your acknowledgment and acceptance of these terms and conditions.

A. LAWS AND REGULATIONS

User access to and use of the Site is subject to all applicable international, state laws and regulations.

COPYRIGHT/TRADEMARKS

The trademarks, logos and service marks ("Marks") displayed on the Site are the property of Cherokee Tourism and Travel and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Cheroke Tourism and Travel or such third party which may own the Marks. All information and content including any software programs available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

NO WARRANTIES

All content, products, and services on the site, or obtained from a website to which the site is linked (a "linked site") are provided to you "as is" without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. Cherokee Tourism and Travel does not endorse and is not responsible for (a) the accuracy or reliability of any opinion, advice or statement made through the site or a linked site by any party other than Cherokee Tourism and Travel, or (b) the capabilities or reliability of any product or service obtained from a linked site. Other than as required under applicable consumer protection law, under no circumstance will Cherokee Tourism and Travel be liable for any loss or damage caused by a user's reliance on information obtained through the site or a linked site, or user's reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.

Limitation of liability for use of the site and linked sites

The information, software, products and descriptions of services published on the site or a linked site may include inaccuracies or typographical errors, and Cherokee Tourism and Travel specifically disclaims any liability for such inaccuracies or errors. Changes are periodically made to the information on the site and linked sites. Cherokee Tourism and Travel may make improvements or changes to the site at any time.
You agree that Cherokee Tourism and Travel, its affiliates and any of their respective officers, directors, employees, or agents will not be liable, whether in contract, tort, strict liability or otherwise, for any indirect, punitive, special, consequential, incidental or indirect damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the use of the site or a linked site, or with the delay or inability to use the site or a linked site, even if Cherokee Tourism and Travel is made aware of the possibility of such damages. This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect a user's equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure. Cherokee Tourism and Travel cannot and does not guarantee continuous, uninterrupted or secure access to the web site.

Limitation of liability for services arranged through the site

You agree that Cherokee Tourism and Travel is a mere agent for the providers of services available through the site, including but not limited to travel services. Any and all claims regarding any failure or breach with respect to the services offered through the site are limited to claims against any and all service providers. Cherokee Tourism and Travel hereby disclaims any liability, whether based on contract, tort, strict liability or otherwise, including without limitation liability for any direct, punitive, special, consequential, incidental our indirect damages, in connection with the goods or services provided by any carrier or other supplier through the site, including without limitation liability for any act, error, omission, injury, loss, accident, delay or irregularity which may be incurred through the fault, negligent or otherwise, of such carrier or supplier and you hereby exonerate Cherokee Tourism and Travel from any liability with respect to the same.

CONFIDENTIALITY OF USER COMMUNICATIONS

Except as required by law Cherokee Tourism and Travel will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Cherokee Tourism and Travel. Postings by a user on any message board or in any chat room will not be protected as confidential and Cherokee Tourism and Travel may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its parent company, subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by Cherokee Tourism and Travel. User should be aware that Linked Sites may contain confidentiality provisions that differ from the provisions provided herein. Cherokee Tourism and Travel is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.

LINKED INTERNET SITES

Cherokee Tourism and Travel prohibits caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site. Cherokee Tourism and Travel reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the Content available on any other Internet sites linked to the Site. Access to any other Internet sites linked to the Site is at the user's own risk. User should be aware that Linked Sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on the Site. Cherokee Tourism and Travel is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.

POSTINGS

[For use in connection with message boards or chat rooms on the Site.] Cherokee Tourism and Travel is under no obligation to review any messages, information or content ("Postings") posted on the Site by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Cherokee Tourism and Travel may from time to time monitor the Postings on the Site and may decline to accept and/or remove any Postings that contain:

· Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable, national or international law.

· Advertisements or solicitations of any kind. [Note - This is not applicable for those Sites with message boards containing classified advertisements.]

· Messages posted by users impersonating others.

· Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references.

· Messages by non-spokesperson employees of Cherokee Tourism and Travel purporting to speak on behalf of Cherokee Tourism and Travel or containing confidential information or expressing opinions concerning Cherokee Tourism and Travel.

· Messages that offer unauthorized downloads of any copyrighted or private information.

· Multiple messages placed within individual folders by the same user restating the same point.

· Chain letters of any kind.

TRANSMISSION OF PERSONAL DATA

[For use in connection with Sites through which proprietary Card member/Customer account data may be transmitted.] User acknowledges and agrees that by providing Cherokee Tourism and Travel with any personal or proprietary user information through the Site, user consents to the transmission of such personal or proprietary user information over international borders as necessary for processing in accordance with Cherokee Tourism and Travel standard business practices. User should be aware that Linked Sites may contain transmission of personal data provisions that differ from the provisions provided herein. Cherokee Tourism and Travel is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.

CHANGES TO RULES AND REGULATIONS

Cherokee Tourism and Travel reserves the right to revise these Rules and Regulations at any time and users are deemed to be apprised of and bound by any changes to these Rules and Regulations.

VIOLATIONS OF RULES AND REGULATIONS

Cherokee Tourism and Travel reserves the right to seek all remedies available at law and in equity for violations of these Rules and Regulations, including the right to block access from a particular Internet address to the Site.

ACCESS TO PASSWORD PROTECTED/SECURE AREAS

Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

USE OF "COOKIE" FILE FEATURES

Cherokee Tourism and Travel reserves the right to store information on a user's computer in the form of a "cookie" or similar file for purposes of modifying the Site to reflect users' preferences.

COPYRIGHT INFRINGEMENT

Cherokee Tourism and Travel reserves the right to remove any Content on the Site which allegedly infringes another person's copyright. Notices to Cherokee Tourism and Travel regarding any alleged copyright infringement on the Site should be directed to Cherokee Tourism and Travel cherokee@isnet.net.tr

JURISDICTION/GOVERNING LAW

Users of this Site agree to submit to the laws of Turkish Republic and the courts of Ankara/Turkey.

E-mails ;

General ;

info@cherokee-travel.com
cherokee@cherokee-travel.com
marketing@cherokee-travel.com
sales@cherokee-travel.com
reservation@cherokee-travel.com
fit@cherokee-travel.com
group@cherokee-travel.com
accounting@cherokee-travel.com
Management ; cherokee@isnet.net.tr

You can also reach us in written by GSM Hotline web mail after office hours 24 hours 365 days emergency: cherokeetravel@isnet.net.tr

Live Q & A / MSN : cherokeetravel@hotmail.com

Telephone ; +90 - 232- 248 3335 (Pbx)
Fax ; +90 - 232 - 248 0340
Emergency Telephone Numbers : +90 232 248 1227 (Pbx) 09.00 AM - 06.00 PM
After office hours +90 533 275 6131 or +90 532 296 7819 06.00 PM - 09.00 AM

Prices are subject to change.
The receipt of your deposit and/or final payment will indicate that you have read these Terms and Conditions, and you have agreed on them.